Frequently Asked Questions
Find answers to common questions about WyaparPay
Account & Registration
How do I create a WyaparPay account?
Creating an account is simple! Click on "Sign Up" and provide your mobile number or email. Verify with OTP and set a password. You're all set!
Is it free to create an account?
Yes, creating a WyaparPay account is completely free. There are no hidden charges or subscription fees.
Can I use the same account on multiple devices?
Yes, you can access your WyaparPay account from multiple devices. Just log in with your credentials on any device.
Mobile Recharge
How do I recharge my mobile?
Go to Mobile Recharge, enter your 10-digit mobile number, select operator, choose amount or plan, and complete payment. Recharge is instant!
Which operators are supported?
We support all major operators including Jio, Airtel, Vi, BSNL, and MTNL.
How long does it take for recharge to reflect?
Most recharges are instant. In rare cases, it may take up to 5 minutes. You'll receive SMS confirmation once completed.
Payments & Transactions
What payment methods are accepted?
We accept UPI, Credit/Debit Cards, Net Banking, and Wallet payments.
Are there any transaction fees?
Mobile recharges and bill payments have zero convenience fees. Some services may have minimal charges which are clearly displayed.
How do I track my transactions?
Go to Transactions section in your dashboard to view all your transaction history with detailed information.
Wallet & Balance
How do I add money to my wallet?
Go to Wallet section, click "Add Money", enter amount, choose payment method, and complete payment. Money is added instantly.
Is my wallet balance secure?
Yes, your wallet is protected with bank-grade encryption. All transactions are secure and monitored 24/7.
Can I withdraw money from my wallet?
Yes, you can transfer wallet balance to your linked bank account. Go to Wallet → Transfer to Bank.
Security & Privacy
How secure is WyaparPay?
We use bank-grade encryption, two-factor authentication, and comply with all RBI guidelines. Your data and money are completely secure.
What should I do if I notice unauthorized transactions?
Immediately contact our support team at 1800-123-4567 or email security@wyaparpay.com. We'll investigate and resolve the issue.
Is my personal information safe?
Yes, we follow strict data protection policies. Your information is encrypted and never shared with third parties without consent.
Cashback & Offers
How do I earn cashback?
You earn cashback on eligible transactions. Cashback is automatically credited to your wallet within 24-48 hours.
When will I receive my cashback?
Cashback is typically credited within 24-48 hours of transaction completion. You'll receive a notification once credited.
Can I use cashback for transactions?
Yes, cashback in your wallet can be used for any WyaparPay transactions, just like regular balance.